1. What is Shuri?
Shuri is an application dedicated to owners, tenants and property managers to facilitate the management and maintenance of their properties. It allows you to add properties, associate tenants, and manage repairs and maintenance efficiently.
To add a property in Shuri, log in to your owner or manager account, go to the "Properties" section and click on the blue button at the bottom right. Fill in the required information and save.
Yes, tenants have their own personalized interface where they can generate Shuri tickets to request repairs or interventions.
When a tenant or owner creates a Shuri ticket, a craftsman can accept the mission, contact the applicant to propose a quote, and coordinate the intervention. Discussions can be facilitated by an integrated discussion group.
The Shuri application is completely free to use. Shuri is remunerated only by creating tickets, with a fixed cost of 5 euros per ticket.
Our craftsmen are rigorously selected for their professionalism and expertise in their field. Each of them is a qualified professional who is committed to providing high-quality work for you. We ensure that all our craftsmen respect high standards to guarantee your satisfaction.
Yes, owners can request immediate repairs or plan them according to their schedule, regardless of the property concerned.
At the closing of each ticket, a detailed invoice is provided and the customer is invited to evaluate the craftsman who carried out the intervention to ensure transparency and continuous improvement of the service.
Yes, the ticket history is easily accessible in the application, offering total transparency on the interventions carried out. You can go to “repair” then “history” then “past” or “in progress”.
Once a ticket is closed, you will receive an invitation to evaluate the craftsman. This evaluation contributes to the transparency and continuous improvement of the services provided by craftsmen.
You can request a wide range of repairs and interventions, including but not limited to plumbing, electricity, structural repairs, and general maintenance.
When important actions are taken (ticket creation, acceptance by a craftsman, etc.), automatic notifications are sent to the parties concerned to ensure effective and real-time communication.
Yes, the Shuri application is available on IOS and Android, allowing you to manage your assets and interventions anytime and anywhere.
For any assistance or questions, you can contact our support via the "Help Center" tab and then "Contact us" in the application or by sending an email to our customer service at contact@shuri.fr .
Shuri Supplier is an intuitive application specially designed for building and maintenance professionals. It allows artisans and companies to receive and manage repair and maintenance missions.
To register, you must provide your K-BIS, an identity document and other document regarding your company. Then, you can create an account for your company and allow your employees to have an interface connected to the company.
Shuri Supplier accounts are billed monthly. In addition, Shuri charges a commission of 8% tax include on the final price of each ticket.
Yes, Shuri Supplier accounts allow you to receive an unlimited number of tickets in your catchment area.
Artisans are geolocated and receive tickets on their smartphone within a perimeter of 5 km. When a craftsman accepts a mission, he benefits from total exclusivity with this customer.
Creating a quote for a customer is simple and detailed. You can do this directly via the application, and Shuri regulates the quotes to assure the customer of the market price.
Shuri charges a commission of 8% Tax include on the final price of each ticket. This commission is automatically deducted before your payment is paid.
Yes, Shuri Supplier allows you to manage your income with a clear history. You can track the activity of your employees via a centralized interface, including information from all employees, the income generated and the history of the work done.
Companies have a centralized interface that allows them to track the activity of all their employees, their revenues generated and the history of work done.
Employees must be added by their company via the company's Shuri Supplier account. They will then have access to an interface connected to the company to manage their missions.
For any assistance or question, you can contact our support via the "Help Center" tab and then "Contact us" in the application or by sending an email to supportapp@shuri.fr
Once a craftsman accepts a ticket, he benefits from total exclusivity with this customer. All interactions and communications will be done directly between the craftsman and the customer via the application.
No, you cannot adjust your catchment perimeter at the moment but we constantly calculate a radius of 5km around your smartphone.
Shuri receives all the quotes made by the craftsmen and regulates them to guarantee the customer a price in line with the market, thus ensuring transparency and fair pricing.
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